Buying the second time , I went to Julien again and with the help of Mike and Barry they turned an unfortunate situation for me into a huge win .
I will definitely be coming back again for my next car.
I want to say thank you to all of these gentlemen for getting me into the right car at the right price. Thank you, thank you !!!!
So happy with the customer service from the person answering the phone to the mechanic working on the car.
I had my Kia at 4 other mechanics for help with my headlights and they all said the same thing, there's nothing wrong with the lights, but they would replace the bulbs and charge me for it. None of them took the time to listen to me or actually look at the lights when it was dark - you couldn't see 5 feet ahead of the car even though the lights were on.
I want to start this review off saying thank you for getting my girlfriend into the vehicle she’s been looking for and at the deal she was satisfied with Julian went above and beyond as a sales person (highly recommend seeing him) the General Manager Ray outstanding person to work with and cares about the customer was a pleasure to meet. The reason I won’t give this place 5 stars is the hook bait and switch method was used which I can not stand the Used Car Manager as rude and not someone that I would ever work with. It was my girlfriends first car buying experience she was nervous and the used car manager was not willing to work with her all he said was we will worry about pricing after I see your credit (assuming that we are young it’s the go too) my girlfriend says she does not want her credit ran until we get the deal we want and know we are buying there he got annoyed and went on the defense saying I thought you were ready to buy a car guess not (shake down not needed) just very aggressive if it wasn’t for the GM coming out when he did we would have left. I hope in the future the used car manager does not be so abrasive towards younger customers constructive criticism THANKS AGAIN! Will stop in when I’m ready for my Sorento
I would highly recommend you come to the dealership . The sales team members are very friendly , helpful and informative . I have purchased 2 cars in the last 6 weeks. I had the pleasure of dealing with Ray and Julien the first time and They made my car buying experience easy and just about effortless.
Thank you Autumn Handy our Service advisor and mechanic for all your help! We appreciate getting our Kia Soul back from service in time to use to get to work. Hopefully issue resolved and won't happen again!
About impossible to deal with. I will never forget telling the sales guy and manager that Murray beat them by $1000 and i did not even go there. They had the balls to tell me come back when I want an honest deal. My honest deal was $1000 better at Murray which is where i bought. Don't waste your time here.
Took my Kia to Gateway for some recall work and mentioned the headlight issue. Got a call within one day that they knew what was wrong and could fix it - the reflectors.
Gateway Kia Of Warrington Pa is a US Car Dealer based in Warrington, New Jersey. Gateway Kia Of Warrington Pa is located at 1425 Easton Rd, Warrington, PA 18976, USA.
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